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Human Capital Services

Human Capital ServicesFull-cycle recruitment, including sourcing services

Finding qualified talent for information technology positions that require specialized skills and experience is a challenge for any organization. This scenario becomes increasingly perplexing when looking for the right talent in a market where the availability of qualified labor is scarce. Our recruiters have the necessary expertise and proven track records for staffing in East Africa. ODA’s unique sourcing strategies and ongoing work with our partners across East Africa make it possible for us to offer recruitment services for both expatriates and national or regional hires.

Our recruitment approach is based on established best practices. For example, when requested, we offer skills testing and can conduct reference and background checks- especially important for sensitive positions.

In addition, we provide training for client HR staff on recruitment strategies and manager and supervisor training on effective recruitment and interviewing skills.

We offer a flexible fee structure based on the requirements and complexity of the activity.

Performance management and reward systems

ODA’s performance management services encompass design through implementation. We tie in the individual’s performance to the organization’s performance and strategic goals.

Performance management: We tailor performance management systems to fit our clients’ needs. Our services range from simple pen and paper formal processes to web-based multi-site systems.
Job Description: To ensure that an organization’s staff members are assessed based on job related factors and criterion, we work with management and human resource staff to design effective job descriptions that clearly define the responsibilities and performance expectations associated with each position. The descriptions specify job functions, required skills, and goals.

Diversity
In today’s globalized economy, the need to manage diversity has never been more crucial to the success of the business. Organizations are tasked with creating an engaging and motivating work environment for people of diverse backgrounds while expecting a high level of productivity. This includes different places of origin, languages, cultures and religions. These differences have an impact on how people interact, work, and produce. Bridging these differences is not an easy task and requires thorough, well thought through strategies.

ODA helps organizations optimize the opportunities diversity presents, while recognizing the challenges of multiculturalism. In addition to staff training, we can custom design and assist with implementation of diversity programs that are embedded into the company’s management systems to ensure that diversity is an integrated part of the business practices.

Benefits and compensation design
Designing competitive benefits and compensation packages is critical to an organization’s ability to attract and retain scarce qualified talent.

ODA’s benefits services include designing benefit programs against industry benchmarks to ensure for competitiveness.

Compensation services offered by ODA include designing systems that are anchored in the current market, auditing for consistency in practice and creating various procedures to ensure continued consistency and streamlined implementation.

Training
Both new managers and seasoned executives of an organization can benefit from the concise, practical and action-oriented training provided by ODA. We offer the following customized, on-site employee training programs designed to enhance employee awareness and career development:

  • Leadership Development
    • Strategic Planning
    • Emotional Intelligence
    • Conflict Resolution
  • Management and Supervisory Skills
    • Recruitment for HR Staff
    • Conducting Effective Interviews
    • Performance Management
    • Disciplinary Action
    • Harassment Awareness
  • Women’s Developmental Training
  • Internal and External Customer Service
  • Conflict Resolution
  • Communication Skills
  • Ethics
  • Project Management

 

ODA Global, LLC, 700 12th Street NW
Suite 700, Washington, DC 20005
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