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Management Services

Management Services We bring capabilities in management and process improvement to help companies optimize their operating processes. We apply proven management methodologies to realize efficiencies, enhance customer service, and drive business growth. We support our clients to add value, reduce costs, and increase customer satisfaction.

Project management

We assist businesses in the planning, organizing, securing, and managing of resources to achieve specific goals. This process applies to both short-term projects as well as operational planning. We will assess the organization’s existing operational processes and recommend process improvements to ensure projects are delivered on time and within budget. Our associates are certified through the Project Management Institute (PMI), and our programs are based on PMI’s Project Management Body of Knowledge (PMBOK).

Contracts and procurement

We offer comprehensive advisory and support services in navigating the Federal regulations, reviewing terms and conditions, and providing our clients with guidance in developing policies and procedures for effective and compliant contract administration.

We offer a broad range of services, including:

  • RFP/Contract Terms and Condition Review
  • Contract Administration Process and Procedure Development
  • Contract Negotiation
  • Contract Closeout
  • Contractor Procurement System Review (CPSR)

Budget and program finance

We assist our clients in implementing comprehensive budgeting processes that provide for accurate estimating and financial reporting systems. We can help an organization to establish strong foundation systems or rapidly assess the existing systems to identify areas for enhancements that will improve accuracy and timeliness of financial data.

Customer satisfaction surveys

Often, clients are reluctant to provide candid feedback directly to those they work with on a daily basis. To overcome this reluctance, we develop and conduct independent customer satisfaction surveys that provide for confidentiality and result in reliable and valuable feedback related to customer satisfaction. These surveys can be conducted face-to-face, by phone, or electronically.

ODA Global, LLC, 700 12th Street NW
Suite 700, Washington, DC 20005
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